Política de Privacidad

1. El Alcance

This policy describes the Personal Data the Company collects about natural persons, including how it is processed, shared with third parties, protected, and otherwise handled.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or indirectly through additional information we hold or have access to.

1.3 For the purposes of this Policy, "processing" refers to any operation involving the use or collection of Personal Data, including its management, structuring, and storage.

Nuestros servicios están destinados al público en general y no están diseñados para personas menores de 18 años. No recopilamos conscientemente información de menores de edad ni les permitimos utilizar nuestros servicios. Si llegamos a tener conocimiento de dicha información, la eliminaremos a la brevedad posible.

2. Qué Datos Personales Tenemos Sobre Usted

When you access our services, channels, or website, we collect Personal Data. In certain circumstances, we may also request Personal Data directly from you.

In some cases, we collect your Personal Data by analyzing how you use our Services or support channels, or by receiving your information from third-party partners.

3. Sin Obligación de Divulgar Información Personal

You are not required to provide us with any Personal Data. However, choosing not to do so may prevent you from accessing the Services or restrict your access to the website.

4. Qué Datos Personales Recopilamos

The information collected is not personal data and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share when connecting through us to a third-party online trading platform.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base Legal y Motivos del Tratamiento de Datos Personales

Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.

5.3 Contact us by email for more details on the processing required to safeguard legitimate interests.

5.4 Below is a list of reasons and legal grounds under which we may use the information you provide to us:

6. Transferencia de Datos Personales a Terceros

La Compañía también puede compartir Datos Personales con terceros que nos prestan servicios, incluidos proveedores de alojamiento, almacenamiento de direcciones IP y análisis de experiencia de usuario.

You may also ask us to share your Personal Data with third-party trading platforms. When you do, we will share the Personal Data you have provided with those platforms. Your Personal Data will be subject to their privacy policies and may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners. This enables the Company to access the resources needed to improve and enhance the products and services offered to its clients.

6.4 Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.

6.5 También podremos compartir sus Datos Personales con posibles inversores o compradores, con prestamistas de la Compañía o con cualquier otra empresa del grupo, en caso de que se lleve a cabo dicha transacción —incluyendo la transferencia o venta de activos pertenecientes a la Compañía o a cualquier empresa del grupo— o en el marco de una fusión, reestructuración, consolidación o quiebra de la Compañía o de cualquier otro negocio dentro del grupo.

7. Cookies y Servicios de Terceros

We may use third-party services, such as advertising providers or analytics companies, on our website. These third parties may also use cookies or similar technologies.

7.2 Cookies are small text files stored on your device each time you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, save your settings, and personalise products and services that may be relevant to you. Cookies are also used for statistical and analytical purposes.

7.3 Algunas de las cookies que utilizamos son cookies de sesión. Se descargan temporalmente en su dispositivo y permanecen activas durante un breve período, hasta que cierra su navegador. Otras cookies son persistentes y permanecen en su dispositivo por un tiempo determinado después de cerrar el navegador. Estas se utilizan para identificarlo como usuario recurrente y facilitar su regreso al sitio web.

7.5 Please note that disabling cookies may cause some or all Website features and functionality to not work as expected.

Aviso de Seguimiento en Línea: Este servicio no admite señales de no rastreo.

8. Conservación de Datos Personales

8.1 La Empresa conservará sus Datos Personales durante el tiempo necesario para cumplir con el propósito del tratamiento descrito en esta Política, o por períodos más prolongados según lo permitan las leyes, reglamentos y disposiciones aplicables.

8.2 We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for a further 12 months.

We periodically review the Personal Data we retain to confirm it is no longer needed.

9. Transferencias Internacionales

Su información personal puede ser transferida a otros países, lo que incluye la transmisión de datos personales a terceros países u organizaciones internacionales. La Compañía adopta todas las medidas necesarias para proteger los Datos Personales que usted proporciona y garantizar que quienes acceden a dichos datos respeten sus derechos y le ofrezcan acceso a recursos legales efectivos.

La Empresa puede proporcionar información sobre las medidas de seguridad aplicadas para proteger sus Datos Personales cuando se transfieren a terceros países u organizaciones internacionales. Para consultas, escríbanos a: support@nexusinverazgoai.com

10. Seguridad de los Datos Personales

10.1 We have implemented appropriate organizational and technical safeguards to protect Personal Data, including measures to prevent its accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will remain entirely secure at all times. We are not liable for intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data — including Personal Data disclosed due to transmission errors, unauthorized third-party access, or any other cause beyond our reasonable control.

In certain circumstances, we may be legally or otherwise required to share your Personal Data with third parties, such as public authorities. In such cases, we have no control over how those third parties handle or protect your Personal Data.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you send to us online.

11. Hipervínculos a Sitios Web de Terceros

The website includes links to third-party sites and applications. These are not under the Company's supervision, and we are not responsible for how such sites or applications collect or process Personal Data. This Policy does not apply to actions taken through third-party sites or applications.

11.2 Before accessing any third-party website or application, review its privacy policy carefully. Exercise caution when sharing any Personal Data with third parties.

12. Modificaciones a Esta Política

Esta Política puede actualizarse en cualquier momento. Cualquier modificación se comunicará mediante la publicación de la versión actualizada en nuestro sitio web.

12.2 When significant changes are made to this Policy, we will notify you through appropriate channels and publish an announcement on our website.

12.3 Unless stated otherwise, any changes take effect upon publication of the revised Policy.

13. Sus Derechos

Tiene derecho a solicitarnos que verifiquemos la exactitud de sus Datos Personales, que rectifiquemos cualquier error y que eliminemos los datos que no sean necesarios para nuestros fines. También puede restringir el alcance del tratamiento de sus Datos Personales.

If you are an EEA resident, please refer to this page. These rights apply to the personal data you provide to us. To exercise your rights, send an email to the address below.

13.3 Derechos de acceso Usted tiene derecho a verificar la exactitud de los Datos Personales que la Empresa procesa sobre usted y a acceder a ellos. La Empresa proporcionará una copia electrónica de sus Datos Personales en proceso y podrá cobrar una tarifa razonable por copias adicionales. Si lo solicita, los datos se pondrán a disposición en formato electrónico. El derecho de acceso no debe vulnerar los derechos y libertades de terceros. Si una solicitud afecta los derechos de otra persona, la Empresa podrá negarla o limitarla en consecuencia.

13.4 Right of Rectification The Company has the authority to correct inaccurate Personal Data. You have the right to request that any incomplete Personal Data concerning you be rectified, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the personal data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to the processing of personal data concerning you where that processing is based on our legitimate interests or those of a third party; (e) the personal data has been processed unlawfully; or (f) the personal data must be erased to comply with a legal obligation binding on the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under applicable law; or (b) to establish, exercise, or defend legal claims.

13.6 Processing Restrictions If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. If such a restriction is requested, your Personal Data may only be retained with your consent, to establish, exercise, or defend legal rights, to protect the rights of another natural person, or where there is a significant public interest reason within the European Union or a Member State.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the personal data you have provided to the Company and to request that it be transferred directly to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. This right does not adversely affect the rights or freedoms of third parties.

13.8 Right to Object You have the right to object at any time to the processing of your Personal Data where that processing is based on the legitimate interests of the Company or a third party, including profiling based on those interests. Where we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or that relate to the establishment, exercise, or defense of legal claims, we may continue processing. With respect to direct marketing, you have the right to object to the processing of your Personal Data at any time, without limitation.

13.9 Right to Withdraw Consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out before that point. You also have the right to lodge a complaint with a supervisory authority — specifically, any authority established by a Member State to protect individuals' fundamental rights in connection with the processing of Personal Data within the European Union. Please note that applicable EU or Member State law may limit your rights regarding your Personal Data, as set out in this section 13.

Le proporcionaremos la información solicitada conforme a los derechos establecidos en la sección 13 de este acuerdo dentro de un mes a partir de la recepción de su solicitud. El plazo podrá extenderse hasta dos meses según la complejidad y el volumen de solicitudes recibidas. En caso de prórroga, le notificaremos dentro del primer mes junto con los motivos correspondientes.

Provided the request complies with the provisions of Article 13 of the law, information requested under your rights will be made available free of charge. If a request is unjustified or excessive — particularly where it is repetitive — we may charge a reasonable fee to cover the administrative costs of providing the information or notifying you of the action taken. We may also decline to act.

If there is any doubt about the identity of the person who submitted a request, we may ask the requester to provide reasonable means of identification.